Flexible, reliable and competent service when using EffiCare™ for maintenance and monitoring
The service concept of EffiCare™ ensures a steady and effective operation, minimizes the downtime and extends the lifespan of your storage and retrieval system.
The service concept of EffiCare™ provides you with the choice between a Basic, Extended or All-inclusive service agreement. Your expectations in regards to price, flexibility and response time, along with your need for security and guaranteed availability, determines which service agreement is most suitable for your needs.
Service agreements provides 24 months of guarantee
A common denominator for the service agreements are that they increase the period of guarantee on your commissioning system from 12 to 24 months and that the service will be implemented on-site by the most experienced service technicians in the business, with a specialized knowledge within storage and retrieval systems and production environments.
A reserve stock of our own ensures a short amount of response time
We have our own reserve stock at EffiMat Storage Technology A/S in Denmark and at our worldwide partner network. This means, that our professional service technicians can help you out extremely fast and efficient if your luck runs out.
Read more about our worldwide partner network here.
If you want a steady operation, EffiMat Storage Technology A/S can survey your storage and retrieval system and perform pre-emptive maintenance with a 24 hour remote access on both software and PLC-level. It minimizes the downtime and prolongs the lifespan of the storage and retrieval systems.